Last Updated: December 2024

Introduction

RHDC International ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through lead generation forms and other marketing channels.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or lead generation forms
  • Request quotes or consultations
  • Subscribe to our newsletter or communications
  • Use our export documentation services

This information may include:

  • Name and contact information (email, phone number, mailing address)
  • Company name and job title
  • Business information related to export documentation
  • Service preferences and requirements
  • Communication history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website addresses
  • Operating system

How We Use Your Information

  • Provide and maintain our export documentation services
  • Process Letters of Credit, Certificates of Origin, legalization, translation, hand carry and Carnet services
  • Communicate and provide customer support
  • Send marketing communications (with consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and enhance security

How We Share Your Information

We do not sell or rent your personal information.

Service Providers

We may share information with trusted providers for:

  • Website hosting
  • Email delivery services
  • CRM systems
  • Payment processing
  • Document and translation services

Legal Requirements

We may disclose information when required by law or government request.

Business Transfers

Information may transfer during mergers, acquisitions, or asset sales.

Data Security

  • SSL encryption technology
  • Restricted access to personal information
  • Regular security assessments
  • Secure document handling

No internet transmission method is 100% secure, and absolute security cannot be guaranteed.

Data Retention

We retain personal data only as long as necessary or required by law. Information is securely deleted or anonymized when no longer needed.

Your Rights

  • Access your personal data
  • Request corrections
  • Request deletion
  • Opt-out of marketing
  • Request data portability
  • Request processing restrictions

To exercise rights, contact us using the information below.

Marketing Communications

You may unsubscribe anytime via:

  • Email unsubscribe link
  • Direct email request
  • Updating communication preferences

Cookies and Tracking Technologies

We may use cookies to improve browsing experience. You can control cookies via browser settings.

Third-Party Links

We are not responsible for privacy practices of external websites.

International Data Transfers

Your information may be transferred internationally with appropriate safeguards.

Children's Privacy

Our services are not intended for individuals under 18 years of age.

Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted with revised dates.

Contact Us

RHDC International
Email: Legal@rhdc.com
Phone: +1-713-863-8080
Address: 8100 Washington Ave, Houston, Texas 77007, USA